Shipping policy

Shipping Policy

At Saraan Home, we are committed to delivering your orders safely and as quickly as possible. Our shipping process is designed to ensure a smooth, reliable, and transparent experience for all customers across India.

For any shipping-related queries, please contact us at connect@saraanhome.com or call +91-8005940170.

Key Highlights

  • We aim to deliver products as quickly as possible in accordance with our shipping timelines.
  • Free shipping is available on all orders across India.
  • We work with trusted logistics partners including Delhivery, Safe Express, Gati, and others.
  • All products are shipped in secure packaging to ensure safe delivery.

Shipping Timelines

Standard orders are typically shipped within 4–6 weeks, depending on product type and delivery location.

Customised or made-to-order products are shipped within 7–8 weeks.

In rare circumstances, due to production, logistics, or unforeseen delays, shipping timelines may extend up to 24–25 weeks.

Delivery Timeline

Once your order is shipped from our warehouse, delivery typically takes 7–10 days across India. Actual delivery time may vary depending on your location and logistics partner.

Order Tracking

Once your order is shipped, you will receive a notification with tracking details on your registered email or phone number.

You can track your shipment using the tracking link provided by our logistics partners. Updates will be shared periodically until your order is delivered.

Delays in Delivery

While we strive to meet estimated timelines, delivery may be delayed due to circumstances beyond our control, such as:

  • Adverse weather conditions
  • Transportation or logistics delays
  • Political disruptions or regional restrictions
  • Natural calamities or unforeseen events

In such cases, our team will proactively keep you informed via email or phone updates.

Packaging & Delivery Conditions

All products are delivered in secure packaging to ensure safety during transit. Open-box delivery is not provided by Saraan Home or our logistics partners.

Customers are advised to carefully inspect packaging upon delivery before acceptance.

International Shipping

For international orders, please contact our customer support team at connect@saraanhome.com with product details, delivery address, phone number, and email ID.

Our team will get in touch to share shipping costs, timelines, and delivery feasibility for international locations.

Important Note

Saraan Home is not liable for delays caused by third-party logistics providers. However, we ensure continuous support and coordination to make your delivery experience smooth and transparent.